Do you have questions? The most frequently asked questions and answers are collected here. If you cannot find the required information, please contact us!
Rooms
- What is the check-in and check-out time?
You can check in from 14:00 on the day of the arrival. If you arrive earlier, a luggage-storage is provided for you. When you leave, please check out until 11:00. - Is my room air-conditioned?
Every room in the stone building is air-conditioned. - Is there WiFi in my room?
We provide free of charge WiFi connection in our hotel. - Is smoking allowed in the hotel / in my room?
We wish to bring it to your attention that our hotel is non-smoking; you are allowed to smoke only in the designated areas. - What is the difference between the Standard and the Superior room?
Standard rooms do not have a balcony, while Superior rooms do. - Are there family rooms or connectable rooms?
We can provide connectable rooms for large families or companionships. - Can you provide a baby bed / baby changing table in the room?
Upon request, we provide a baby bed and a baby changing table for our guests with small children. - How can I pay?
Means of payment: cash, credit card (except for AMEX). - Can I bring my pet?
You do not have to find someone to look after your pet; small pets are allowed into our hotel for additional charge.
Wellness
- Does the room price include the use of the Wellness section?
The room price includes the unlimited use of the wellness section. - When is the Wellness section open?
The Wellness section is open every day from 7:00 to 21:00. Upon request, it can be open at night too: from 21:00 to 0:00 – it costs 35 EUR/room in case of at least two people; after midnight – it costs 16 EUR/hour. Please request it until 20:00 at the reception desk or to the wellness staff. - Can I use the Wellness section after checking out?
On the check-out day (even after checking out), our guests can use the Wellness section and, in summer, the beach services free of charge. - Where can I ask for a sauna sheet?
Sauna sheets are provided for every guest free of charge, which can be requested from our colleagues at the Wellness section. - Does my room come with bathrobes and wellness towels?
We provide a bathrobe for every guest free of charge. The towel can changed multiple times at our colleagues in the Wellness section. - What can I do if I have forgotten to bring my slippers? Can I go in without it?
If you do not have your slippers with you, you can request for them at the reception desk, free of charge. - Can I go into the Wellness section if I am not a guest of the hotel?
Yes, for additional charge. Please contact us for the exact prices.